We asked, you said, we did


Below you can read about how we are using the results from consultations to help inform decisions.


Below you can read about how we are using the results from consultations to help inform decisions.

  • Draft Housing Strategy Consultation

    about 2 months ago

    We asked

    We asked for your views on the draft Housing Strategy. Specifically, we asked for your views on each of the priorities of the draft strategy and then for your views on specific policies relating to each theme. The priorities of the strategy are:

    • Raising standards in the private rented sector
    • Delivering more homes people can afford to buy or rent
    • Safe and secure homes
    • Promoting independence
    • Tackling homelessness and rough sleeping

    You said

    The survey received 172 responses. Overall, they showed strong support for the overarching priorities, with 83.2% mean average support for the priorities of the strategy....

    We asked

    We asked for your views on the draft Housing Strategy. Specifically, we asked for your views on each of the priorities of the draft strategy and then for your views on specific policies relating to each theme. The priorities of the strategy are:

    • Raising standards in the private rented sector
    • Delivering more homes people can afford to buy or rent
    • Safe and secure homes
    • Promoting independence
    • Tackling homelessness and rough sleeping

    You said

    The survey received 172 responses. Overall, they showed strong support for the overarching priorities, with 83.2% mean average support for the priorities of the strategy. Support for all of the overall themes was relatively high, with 89% support for tackling homelessness and rough sleeping, 83% support for delivering more homes people can afford to buy or rent, 79% support for raising standards in the private rented sector and 76% for promoting independence.

    This was also reflected in the individual priorities of each chapter, particularly around using enforcement powers to deal with rogue landlords which received 89% support.

    Most of the free text responses reflected the themes that are already central in the strategy. For example, concerns were raised about the affordability of housing, with respondents stressing the need for both quality and quantity of affordable housing.

    Additionally, other comments suggested the importance of raising standards in the private rented sector. This included new methods for finding unlicensed HMOs being suggested.

    We did

    All of the comments received in the consultation were fed into the final strategy and accompanying consultation report, which were approved at Housing Committee on 1st April 2019. The comments around affordability emphasised the importance of the theme on ‘Delivering more homes people can afford to buy or rent’.

    Moreover, the suggestions on new ways to find unlicensed HMOs have been accommodated, as the council will investigate the business case for using additional data analysis tools to assist in positive identification of licensable HMOs.

    To address the closer working with social housing tenants, the council will pilot a monthly drop-in session for tenants, which will then be evaluated for effectiveness in early 2019/20.


  • Draft Homelessness and Rough Sleeping Strategy Consultation

    about 2 months ago

    We asked

    We asked for views on the draft Homelessness and Rough Sleeping Strategy. Specifically, we asked for your views on each of the priorities of the draft strategy and then for your views on specific policies relating to each theme. The priorities of the strategy are:

    • Preventing homelessness
    • Reducing the use of temporary accommodation and securing accommodation for people who are homeless
    • Establishing effective partnerships, working arrangements and support to those who are or used to be homeless, to improve their resilience and reduce the risk of them from becoming homeless again
    • Supporting rough sleepers...

    We asked

    We asked for views on the draft Homelessness and Rough Sleeping Strategy. Specifically, we asked for your views on each of the priorities of the draft strategy and then for your views on specific policies relating to each theme. The priorities of the strategy are:

    • Preventing homelessness
    • Reducing the use of temporary accommodation and securing accommodation for people who are homeless
    • Establishing effective partnerships, working arrangements and support to those who are or used to be homeless, to improve their resilience and reduce the risk of them from becoming homeless again
    • Supporting rough sleepers to address their housing and other needs

    You said

    There were 166 responses to the consultation, which overall showed strong support for the overarching themes and the individual priorities within that. The mean average support for the overarching priorities was 92%. The most popular priority was preventing homelessness, with 93.8% support. Establishing effective partnerships, working arrangements and support was also popular with 92.5% support, while supporting rough sleepers to address their housing and other needs (91.8%) and reducing the number of households in temporary accommodation (90.4%) also received strong backing.

    This was also reflected within the individual priorities of each chapter, with all of the priorities in preventing homelessness receiving at least 90% support.

    Other comments wanted the strategy to emphasise the role of partner organisations, such as Homeless Action in Barnet, who are a key partner in supporting rough sleepers in Barnet.

    Another comment that was raised by multiple respondents related to improving outreach and being more proactive in terms of rough sleeping in the borough, while others wanted more work on the health needs of rough sleepers.

    We did

    All of the comments from the consultation were fed into the final strategy and accompanying consultation report, which were approved at Housing Committee on 1st April 2019.

    In terms of partner organisations, a new part of the action plan has been added to improve multi-agency working when relating to care leavers. This will identify early and appropriate action to improve actions and provide a range of housing options suitable for care leavers alongside support for example through ongoing money management and tenancy support.

    The strategy now references Homeless Action in Barnet (HAB) in multiple sections, emphasising the role that they play in supporting rough sleepers in the borough.

    Concerns about outreach have been addressed by the strategy now pledging to develop and monitor an Annual Rough Sleeping Plan to reduce rough sleeping across the borough. In terms of health needs, all rough sleepers will have a full assessment of health needs and will be supported to be registered with a GP and have access to primary care services in Barnet.


  • Brent Cross Thameslink - Station, Bridge and updated proposals

    about 2 months ago

    We Asked:

    We wanted to hear your views on the new Thameslink station and the bridge that will provide 24 hour right of way across the railway and on our updated proposals for the Waste Transfer Station and Rail Freight Facility before they are submitted as planning applications.

    A variety of methods were used to consult including:

    · Consultation events across the borough

    · Stakeholder meetings

    · The Engage Barnet questionnaire

    You said:

    Formal and verbal responses were received and reviewed by the project team to prior to submissions of applications. A full breakdown of this can be found below.

    ...

    We Asked:

    We wanted to hear your views on the new Thameslink station and the bridge that will provide 24 hour right of way across the railway and on our updated proposals for the Waste Transfer Station and Rail Freight Facility before they are submitted as planning applications.

    A variety of methods were used to consult including:

    · Consultation events across the borough

    · Stakeholder meetings

    · The Engage Barnet questionnaire

    You said:

    Formal and verbal responses were received and reviewed by the project team to prior to submissions of applications. A full breakdown of this can be found below.

    We did:

    2019

    These planning applications have now secured planning consent and work has begun on site. If you wish to know more about all our earlier consultation and engagement activities, please see the following Statement of Community Involvement reports published last year.

    Rail freight facility - Statement of Community Involvement part 1, part 2, part 3, part 4, part 5 and part 6.

    Waste Transfer facility - Statement of Community Involvement part 1, part 2, part 3 and part 4.

    Sidings rail systems and driver accommodation block statement of Community Involvement report

  • Brent Cross Thameslink – New Project Timescales

    about 2 months ago

    We asked:

    We wanted to hear your views before we submit an application to allow the new Thameslink station and other rail-related sites to be constructed at the same time, and see the new station open to the public in 2022.

    You said:

    Responses received were supportive of these new timescales.

    We did:

    2019

    These planning applications have now secured planning consent and work has begun on site. If you wish to know more about all our earlier consultation and engagement activities, please see the following Statement of Community Involvement reports published last year.

    Rail freight facility - Statement of...

    We asked:

    We wanted to hear your views before we submit an application to allow the new Thameslink station and other rail-related sites to be constructed at the same time, and see the new station open to the public in 2022.

    You said:

    Responses received were supportive of these new timescales.

    We did:

    2019

    These planning applications have now secured planning consent and work has begun on site. If you wish to know more about all our earlier consultation and engagement activities, please see the following Statement of Community Involvement reports published last year.

    Rail freight facility - Statement of Community Involvement part 1, part 2, part 3, part 4, part 5 and part 6.

    Waste Transfer facility - Statement of Community Involvement part 1, part 2, part 3 and part 4.
    Sidings rail systems and driver accommodation block statement of Community Involvement report

  • Brent Cross Thameslink – Early Designs Waste Transfer Station and Rail Freight

    about 2 months ago

    We Asked:

    We asked for your views on the Waste Transfer Station and Rail Freight Facility before the project team undertook more detailed design work.

    A variety of methods were used to consult including:

    · Consultation events across the borough

    · Stakeholder meetings

    · The Engage Barnet questionnaire

    You said:

    Formal and verbal responses were received and reviewed by the project team to prior to submissions of applications. A full breakdown of this can be found below.

    We did:

    2019

    These planning applications have now secured planning consent and work has begun on site. If you wish to know more...

    We Asked:

    We asked for your views on the Waste Transfer Station and Rail Freight Facility before the project team undertook more detailed design work.

    A variety of methods were used to consult including:

    · Consultation events across the borough

    · Stakeholder meetings

    · The Engage Barnet questionnaire

    You said:

    Formal and verbal responses were received and reviewed by the project team to prior to submissions of applications. A full breakdown of this can be found below.

    We did:

    2019

    These planning applications have now secured planning consent and work has begun on site. If you wish to know more about all our earlier consultation and engagement activities, please see the following Statement of Community Involvement reports published last year.

    Rail freight facility - Statement of Community Involvement part 1, part 2, part 3, part 4, part 5 and part 6.

    Waste Transfer facility - Statement of Community Involvement part 1, part 2, part 3 and part 4.
    Sidings rail systems and driver accommodation block statement of Community Involvement report

  • West Hendon Playing Fields and Associated Community Facilities – Master Planning engagement Phase 2: Draft Masterplan

    3 months ago

    We asked:

    We asked you to share your views on an initial draft masterplan for West Hendon Playing Fields and Associated Community Facilities. This initial draft masterplan had been informed by the feedback received through the first phase of public engagement held in Summer 2018 where we had asked you what you would most like to see on the site. In this latest online engagement exercise, undertaken between 5 November to 2 December 2018, we asked you specifically for your views on the following:

    · The facilities proposed within the initial draft masterplan

    · The layout and location of the...

    We asked:

    We asked you to share your views on an initial draft masterplan for West Hendon Playing Fields and Associated Community Facilities. This initial draft masterplan had been informed by the feedback received through the first phase of public engagement held in Summer 2018 where we had asked you what you would most like to see on the site. In this latest online engagement exercise, undertaken between 5 November to 2 December 2018, we asked you specifically for your views on the following:

    · The facilities proposed within the initial draft masterplan

    · The layout and location of the proposed facilities within the initial draft masterplan

    · Any comments you may have on the overall initial draft masterplan.

    You said:

    We received 98 responses to the online engagement exercise. 86% of respondents said they were either supportive or very supportive of the initial draft masterplan and 8% said they were either unsupportive or very unsupportive. Of the proposed indoor facilities, the most popular were the café and multi-use activity space and of the proposed outdoor facilities, improved pedestrian and cycle routes, woodland nature trail, community garden, picnic areas, tennis courts and play areas all scored highly. Less well supported facilities included the skatepark, the artificial turf pitches and the high ropes course.

    83% of respondents said they were either supportive or very supportive of the location and layout of the proposed facilities within the initial draft masterplan and 14% said they were either unsupportive or very unsupportive. Some people felt that the proximity of the proposed tennis courts, skatepark and high ropes course to areas of particular ecological interest was inappropriate.

    A number of concerns were raised about the potential impact of the proposed developments on local ecology, specifically in relation to areas of the wider site which are designated as a Site of Specific Scientific Interest (SSSI) and Local Nature Reserve (LNR). You expressed a desire to balance any development with the protection of the wildlife, flora and fauna on the wider site. You also said it was important to consider the impact upon parking and traffic movement as a result of new facilities.

    We did:

    The results of this further engagement were used to inform a review of the initial draft masterplan and to identify any required amendments. Taking account of the feedback received, a number of changes have been made in developing a final version of the draft masterplan. These include enlarging the proposed nursery provision within the Community Sports Hub and relocating the tennis courts and skatepark further away from the SSSI and LNR. In addition, a ‘softening’ of the proposed new car park on Cool Oak Lane through use of a natural surface finish and additional planting have been included in the final version of the draft masterplan.

    The final draft masterplan will form the subject of a report to the meeting of the Council’s Environment Committee on 14 March 2019 seeking approval to undertake a full public consultation on the final draft masterplan.


  • Barnet Playing Fields and King George V Playing Fields – Master Planning engagement Phase 2: Draft Masterplan

    3 months ago

    We asked:

    We asked you to share your views on an initial draft masterplan for Barnet Playing Fields and King George V Playing Fields. This initial draft masterplan had been informed by the feedback received through the first phase of public engagement held in Summer 2018 where we had asked you what you would most like to see on the site. In this latest online engagement exercise, undertaken between 5 November to 2 December 2018, we asked you specifically for your views on the following:

    · The facilities proposed within the initial draft masterplan

    · The layout and location of...

    We asked:

    We asked you to share your views on an initial draft masterplan for Barnet Playing Fields and King George V Playing Fields. This initial draft masterplan had been informed by the feedback received through the first phase of public engagement held in Summer 2018 where we had asked you what you would most like to see on the site. In this latest online engagement exercise, undertaken between 5 November to 2 December 2018, we asked you specifically for your views on the following:

    · The facilities proposed within the initial draft masterplan

    · The layout and location of the proposed facilities within the initial draft masterplan

    · Any comments you may have on the overall initial draft masterplan.

    You said:

    We received 296 responses to the online engagement exercise. 82% of respondents said they were either supportive or very supportive of the initial draft masterplan and 16% said they were either unsupportive or very unsupportive. Of the proposed indoor facilities, the most popular were the café and community rooms and of the proposed outdoor facilities, improved play areas, pedestrian and cycle routes, outdoor gym, Multi-Use Games Area and improved sports pitches all scored highly. Less well supported facilities included the skatepark and gaelic football pitches.

    79% of respondents said they were either supportive or very supportive of the location and layout of the proposed facilities within the initial draft masterplan and 19% said they were either unsupportive or very unsupportive. Some people felt that the skatepark could be better located.

    In addition, a number of suggestions were made about the site which have been taken into account such as the need for strong management of the site to ensure it is well-maintained and a need to consider the impact of traffic movement to the site and surrounding area. You also said it was important to protect the peaceful character of the site and local wildlife, trees and plants.

    We did:

    The results of this further engagement were used to inform a review of the initial draft masterplan and to identify any required amendments. Taking account of the feedback received, the skatepark has been relocated to an area closer to the main Community Sports Hub and further away from neighbouring residential properties and the Ark Academy. In addition, further planting and landscape enhancements to the site boundaries have been included in the final version of the draft masterplan.

    The final draft masterplan will form the subject of a report to the meeting of the Council’s Environment Committee on 14 March 2019 seeking approval to undertake a full public consultation on the final draft masterplan.


  • Future Short Breaks Consultation

    3 months ago


    We asked:

    We asked families with children with disabilities and/ or special educational needs to give their views on the current Short Breaks offer and to tell us if they had experienced any barriers to taking up services. We asked families what they need from a future service to inform the future for service requirements; how Short Breaks are arranged in the future and to help plan market development activity.

    We also asked Short Break providers questions regarding what they can offer and their capacity.

    You Said

    We received 207 responses:

    · 82% of which were from parent carers. Respondents...


    We asked:

    We asked families with children with disabilities and/ or special educational needs to give their views on the current Short Breaks offer and to tell us if they had experienced any barriers to taking up services. We asked families what they need from a future service to inform the future for service requirements; how Short Breaks are arranged in the future and to help plan market development activity.

    We also asked Short Break providers questions regarding what they can offer and their capacity.

    You Said

    We received 207 responses:

    · 82% of which were from parent carers. Respondents provided a wealth of information regarding their experiences of using short breaks and had a number of really helpful ideas about the types of services they would like to see in the future and when they would like to see them.

    · 30% of families eligible for Short Breaks were unable to take up all of their allocation due to lack of provider capacity; services not able to meet specific needs or inflexibility with the current offer. Responses regarding allocations were mixed with some families wanting everyone to receive the same allocation and others wanting a higher allocation to those with higher needs.

    · 89% of families wanted to see short break provision in school holidays, with weekends also being requested as well as after school clubs. While some families wanted the council to continue to arrange their breaks from pre-qualified providers, other families wanted the flexibility to receive funds to arrange their own services. There was a lot of interest in specialist overnight respite and in the potential for short break providers to cater to young people in transition to adulthood.

    We Did

    We reviewed and analysed all the responses submitted. You can read the full consultation report here.

    The key themes from the survey were used to inform and shape the detail behind the future service model and applications process. The service model was also informed by three co-design meetings held with parent carers.

    We held two market events with Short Breaks providers to pass on key findings from the survey to help shape the future market offer in accordance with need.

    We have simplified the applications process based on the feedback received. From March 2019, families will only need to apply once to be eligible for Short Breaks.

    Based on the survey response, we have revised the allocation offer for Short Breaks. The new allocation represents an increased offer for families and is more flexible to enable families to purchase the support that they want. We will ensure that those with higher needs continue to receive a higher allocation. The new offer for 2019-20 will be available on the Short Breaks Website from March 2019. https://www.barnet.gov.uk/citizen-home/children-young-people-and-families/children-and-young-people-with-disabilities/disabled-childrens-activities.html



  • Public health nursing – Healthy Child Programme

    6 months ago

    For more information on this consultation please click on the following links:

    Family Nurse Partnership

    Health Visitor Services

    School Nurse Services

    We asked

    We asked for your views about the health visiting, school nursing and family nurse partnership services especially about how you access them and what you found helpful or unhelpful about your contact with these services.

    The questionnaire was open from November 2017 to February 2018 and was a combination of online and face to face questionnaire completion.

    The survey provided information on 5 key areas:

    • The level of engagement between service users and the health services currently...

    For more information on this consultation please click on the following links:

    Family Nurse Partnership

    Health Visitor Services

    School Nurse Services

    We asked

    We asked for your views about the health visiting, school nursing and family nurse partnership services especially about how you access them and what you found helpful or unhelpful about your contact with these services.

    The questionnaire was open from November 2017 to February 2018 and was a combination of online and face to face questionnaire completion.

    The survey provided information on 5 key areas:

    • The level of engagement between service users and the health services currently available
    • The quality of service that service users receive
    • What stakeholders and service users feel the strengths and areas for development are
    • What the key public health issues facing service users are
    • Whether stakeholders understand the needs and experience of their service users.


    You said

    In total 450 questionnaires were completed by service users and stakeholders of the services.

    Some of the key findings from the feedback were:

    Health visiting

    79% of respondents would describe their experience as ‘good or very good’ and 82% would recommend the health visiting service

    65% of the respondents felt that they needed to repeat their story with each person that they see

    70% feel that following support from these different organisations they feel that their families can thrive in future

    Service users most value:

    • Face to face contact
    • Having specific questions answered
    • Having their worries and concerns listened to

    Family nurse partnership

    97% of family nurse partnership respondents would recommend it to a friend

    100% of respondents rated family nurse partnership as ‘good or very good’

    School nursing

    70% of respondents agreed that they were treated with respect, were given enough time to discuss their concerns and found the advice given helpful

    The top three issues that young people contact a school nurse for

    1. Healthy eating
    2. Support with increasing physical activity
    3. Advice on helping to stop accidents / injuries

    The top three issues that parents / carers contact a school nurse for

    1. Heathy eating
    2. Emotional feelings
    3. School absence due to illness


    We did

    As a result of the feedback received commissioners have negotiated with the provider, Central London Community Healthcare Trust, a new model to deliver the healthy child programme for children 0 – 19 from the health visiting and school nursing services. This includes some important changes to the service that will be delivered from April 2019.

    Health visitors will be seeing all mothers during the antenatal period to assess their needs when they have their baby and provide advice about being new parents.

    Health visiting teams will see parents when their baby is 6 – 8 weeks old to enquire about mother’s health and how the baby is being fed and is developing.

    Health visiting teams will be providing, with the children centres, health promotion groups on topics like introducing solids; attachment with your baby; minor illnesses care and sleep management.

    School nurses will be providing drop in’s in all secondary schools half termly for young people to seek a school nurses advice

    School nurse teams will be delivering PSHE on topics relevant to the young people in the school

    School nurse teams will be more available for helping young people with sexual health questions and providing emergency contraception if required.

    Family nurse partnership will continue to deliver knowledge and skills training around teenage parenting

    Family nurse partnership team have widened their criteria for referrals to include up to 24 years where appropriate.

    You can read more information in the feedback here and the full report here.


  • Homelessness Strategy consultation

    6 months ago

    For more information on this consultation please click here.

    We asked

    The Homelessness Reduction Act requires new duties on local authorities relating to homelessness. We asked for your views on the key findings from our review of homelessness in the borough. This consultation ran from 6th July 2018 to 29th July 2018.

    You said

    The survey received 102 responses, 29% from residents and 33% from organisations providing services to homeless clients. Generally, respondents agreed that the main reasons for homelessness in the borough were due to the loss of rented accommodation and family breakdown. In terms of the most...

    For more information on this consultation please click here.

    We asked

    The Homelessness Reduction Act requires new duties on local authorities relating to homelessness. We asked for your views on the key findings from our review of homelessness in the borough. This consultation ran from 6th July 2018 to 29th July 2018.

    You said

    The survey received 102 responses, 29% from residents and 33% from organisations providing services to homeless clients. Generally, respondents agreed that the main reasons for homelessness in the borough were due to the loss of rented accommodation and family breakdown. In terms of the most effective support, 36% agreed that early support was right while 24% said it was help with finding alternative accommodation. The majority of the respondents also supported more collaborative working between agencies to establish clearer referral routes, as well as procuring more affordable housing. 73% of respondents thought support for rough sleepers should be improved, including outreach work alongside provision of more hostel and supported accommodation to help address housing and other needs.

    We did

    These views were reflected upon in the drafting of the homelessness and rough sleeping strategy. Collaborative working with agencies, procuring more affordable housing and helping rough sleepers address their housing and other needs are all priorities in the strategy. Additionally, the causes of homelessness and rough sleeping identified by respondents fed into the drafting of these priorities. The full draft strategy can be viewed here.