We asked, you said, we did


Below you can read about how we are using the results from consultations to help inform decisions.


Below you can read about how we are using the results from consultations to help inform decisions.

  • Proposed changes to Barnet's Fairer Contributions Policy for Adult Social Care

    about 1 year ago

    Feedback Updated 1 March 2017

    We asked

    We asked for your views on changing our Fairer Contributions Policy in a way that was fair and prioritises support for those in greatest need. The proposals were about fees and charges for community based (non-residential) care services which include: home care, day care, supported living, extra care, direct payments and other services financially assessed under our Fairer Contributions Policy. The specific changes proposed were:

    1. raising the maximum contribution for home care to match the lowest hourly rate we pay our providers
    2. raising the maximum contribution for day care to reflect the actual...

    Feedback Updated 1 March 2017

    We asked

    We asked for your views on changing our Fairer Contributions Policy in a way that was fair and prioritises support for those in greatest need. The proposals were about fees and charges for community based (non-residential) care services which include: home care, day care, supported living, extra care, direct payments and other services financially assessed under our Fairer Contributions Policy. The specific changes proposed were:

    1. raising the maximum contribution for home care to match the lowest hourly rate we pay our providers
    2. raising the maximum contribution for day care to reflect the actual amount paid to providers for an individual’s care
    3. including the higher rate of Disability Allowance and Attendance Allowance as income
    4. aligning the council’s guaranteed minimum income to the Department of Health’s guaranteed minimum income or the current level whichever is the highest.

    The consultation involved posting consultation packs to people who use community care services, writing to their carers, emailing key stakeholders and hosting drop-in sessions across the borough as well as putting the proposals and an online survey on Engage Barnet. A total of 286 questionnaires and responses were received from the general public and interested groups.

    You said

    Opinion was fairly evenly split on raising the maximum contribution for day care. However, some of the open ended responses may indicate that some respondents considered the proposals to be about provider payment rates rather than service user contribution rates. If this is the case, then it is possible that the majority of respondents disagree with the proposal.

    There was slightly more disagreement than agreement on the proposal to raise the maximum contribution for day care.

    More respondents disagreed than agreed with the proposals to include the higher rate of Disability Allowance and Attendance Allowance as income and to align the council’s guaranteed minimum income to the Department of Health’s guaranteed minimum income or the current level whichever is the highest.

    Please read the full consultation report for further information.

    We did

    All feedback from the consultation was given due consideration. Whilst there is a proposal in the Council’s Medium Term Financial Strategy to not increase Council Tax in 2017/18, it also proposes applying the Social Care Precept at the maximum of 3%. This has been taken into account in assessing the Council’s financial resources available for adult social care. Taking all this into account, it is considered that alternative savings proposals (for example further cuts to preventative services) would have a greater adverse impact than implementing these proposals.

    The changes to the Fairer Contributions Policy were approved on 28/02/17 by powers delegated to the Adults and Health Commissioning Director (in consultation with the Chairman of the Adults and Safeguarding Committee) by the Adults and Safeguarding Committee.


  • Outcomes of a Review of Prevention and Early Support Services for Adults Consultation

    about 1 year ago

    Feedback Updated 4 April 2017

    We asked

    We asked for your views on the outcomes of a review of prevention and early support service for adults. We wanted to know what residents and interested parties thought of our proposals on the future provision of the following services:

    • Support Planning and Brokerage (delivered by Inclusion Barnet)
    • Wellbeing Services (delivered by Chinese Mental Health Association)
    • Mental health project (delivered by Barnet Asian Women’s Association)
    • Community Arts Project (delivered by Community Focus)

    The consultation ran from the 28 November 2016 – 10 January 2017...

    Feedback Updated 4 April 2017

    We asked

    We asked for your views on the outcomes of a review of prevention and early support service for adults. We wanted to know what residents and interested parties thought of our proposals on the future provision of the following services:

    • Support Planning and Brokerage (delivered by Inclusion Barnet)
    • Wellbeing Services (delivered by Chinese Mental Health Association)
    • Mental health project (delivered by Barnet Asian Women’s Association)
    • Community Arts Project (delivered by Community Focus)

    The consultation ran from the 28 November 2016 – 10 January 2017 with an online questionnaire (anonymous responses) being available during this period on the council’s Engage Barnet website available to all stakeholders. A consultation document was available as well as an easy read version. Alternative formats were available on request. The council promoted the consultation via a range of channels including letters and mailing out consultation packs, emails, phone calls, a press release and posters are the service locations. Service users and their carers and families were offered the opportunity to attend a face-to-face group discussion or 1-2-1 face-to-face or telephone conversations to provide feedback. Language interpretation was available where this was required or requested.


    You said

    In total 204 responses were received throughout the duration of the consultation.

    Residents raised a number of concerns about the impact of the proposals on people accessing support such as the ability of adult social care to respond adequately to need, the cultural appropriateness of alternative provision, accessibility of alternative provision and concerns about the financial implications for individuals.

    Please read the (External link)full consultation report(External link) for further information.

    We did

    The council has recently undertaken a large scale piece of work to change social care practice to a strengths based model for assessments and reviews. This change will help to make sure that we work with clients to help them achieve their aspirations.

    We allocated funding to support the transition of service users to new provision. Comments received during the consultation shaped the allocation and use of this transition funding to ensure that alternative provision is suitable for people from the Chinese community.

    We have been supporting organisations affected by the proposals to develop their service models.

    We have worked with providers to ensure that, where necessary, service users are able to safely transition to alternative provision. We have worked with Chinese Mental Health Association and Barnet Asian Women’s Association to ensure residents have transitioned to the Wellbeing Hub which has included service and staff development. We will continue to monitor uptake of alternative provision.


  • School Admission Arrangements for 2018/2019 consultation

    about 1 year ago

    Feedback Updated 27 February 2017

    We asked

    We asked for your views on proposed changes to oversubscription criteria for admission to community infant and primary school reception classes.

    You said

    There were 124 survey responses to the first proposal to give priority to children of teaching staff in the oversubscription criteria. 101 respondents agreed or strongly agreed to the proposal, representing 81%. Four disagreed and 12 strongly disagreed representing 13%.

    For the second proposal, on amending the oversubscription priority for former pupils, there were 103 responses. Of these, 69 agreed or strongly...

    Feedback Updated 27 February 2017

    We asked

    We asked for your views on proposed changes to oversubscription criteria for admission to community infant and primary school reception classes.

    You said

    There were 124 survey responses to the first proposal to give priority to children of teaching staff in the oversubscription criteria. 101 respondents agreed or strongly agreed to the proposal, representing 81%. Four disagreed and 12 strongly disagreed representing 13%.

    For the second proposal, on amending the oversubscription priority for former pupils, there were 103 responses. Of these, 69 agreed or strongly agreed (67%) and 15 disagreed or strongly disagreed (15%).

    We did

    The results of the consultation were discussed at the Children, Education, Libraries and Safeguarding Committee on 21 February.

    Proposal 1

    Given the support by 81% of respondents for the request by Barnet community schools to address an increasing recruitment and retention issue by offering priority for children of staff, the committee recommended that Barnet adopts this proposal.

    Proposal 2

    Given the pressure on school places and balancing the needs of former pupils with those children who may be awarded a school place under other priority categories (such as distance), the committee recommended to adopt the amended criteria.


  • Sport and Physical Activity - the future of Church Farm and Copthall Leisure Centres

    about 1 year ago

    Feedback Updated 24 February 2016

    We asked

    We asked you to share your views on the future of leisure centres in Barnet. Specifically we asked where you wanted to see the new leisure centre, to the north of the borough, built at either Danegrove Playing Field or Victoria Recreation Ground. We also asked what facilities you would most like to see in this facility and the new Copthall. Finally we wanted to understand what other services you could see yourself receiving from your local leisure centre.

    You said

    The consultation found that residents were very positive about the proposals to...

    Feedback Updated 24 February 2016

    We asked

    We asked you to share your views on the future of leisure centres in Barnet. Specifically we asked where you wanted to see the new leisure centre, to the north of the borough, built at either Danegrove Playing Field or Victoria Recreation Ground. We also asked what facilities you would most like to see in this facility and the new Copthall. Finally we wanted to understand what other services you could see yourself receiving from your local leisure centre.

    You said

    The consultation found that residents were very positive about the proposals to re-provide two of the council’s leisure centres. Residents expressed that swimming pools, learner pools, gyms and cafés were the most important facilities to consider whereas sports halls, crèches, climbing walls and diving split opinion.

    There was a balance of opinion among residents in the surveys concerning the location of the new facility to the north of the borough with 35% preferring Danegrove; 34% preferring Victoria Recreation Ground; 7% disagreeing with both and 24% not having an opinion on which site should be used. However Victoria Recreation Ground was the overall preferred option in the drop-in sessions, focus groups and written submissions.

    65% of residents indicated that they would consider accessing library services from their local leisure facility. Less than half of residents indicated that they would consider accessing GP or pharmacy services, however 60% of residents told us that they would consider receiving health advice from a modern centre.

    We did

    The results were used to develop a recommendation paper that went to Policy and Resources Committee on December 16th 2015; the recommendations included the location for the new Church Farm Leisure Centre to be located on Victoria Recreation Ground as well as the facilities mixes for both Victoria Recreation Ground and Copthall.

    The paper’s recommendations were unanimously agreed upon and the committee gave the project permission to move to the next phase, the project is currently involved in planning the next phase of consultation where residents will be able to see more detailed plans of the new sites.


  • Library Strategy Consultation

    about 1 year ago

    Feedback Updated 23 November 2011

    We asked

    What you thought about our proposed Library Strategy for the future of Barnet Libraries.

    You said

    Most respondents agreed with the Strategy's four objectives to: increase literacy and learning opportunities for children; promote literacy and learning opportunities for adults; engage with communities and offer improved community spaces; provide easy access to a wider world of information. A variety of views were expressed about the proposed changes to the library network. Some concerns were raised regarding changes to Friern Barnet and Hampstead Garden Suburb libraries.

    We did

    We have started to implement the proposals...

    Feedback Updated 23 November 2011

    We asked

    What you thought about our proposed Library Strategy for the future of Barnet Libraries.

    You said

    Most respondents agreed with the Strategy's four objectives to: increase literacy and learning opportunities for children; promote literacy and learning opportunities for adults; engage with communities and offer improved community spaces; provide easy access to a wider world of information. A variety of views were expressed about the proposed changes to the library network. Some concerns were raised regarding changes to Friern Barnet and Hampstead Garden Suburb libraries.

    We did

    We have started to implement the proposals contained within the Library Strategy. A volunteer programme has been introduced and new adult reading group and literacy sessions have been developed with The Reader Organisation, a national reading charity. The Council has invited expressions of interest from the communities of Friern Barnet and Hampstead Garden Suburb for the local delivery of community library facilities.

  • Libraries Review (2010)

    about 1 year ago

    Feedback Updated 21 November 2011

    We asked

    What you wanted from a modern public library service.

    You said

    That libraries should do more to promote reading and literacy especially amongst children and young people. You also said you wanted improved accessibility, longer opening hours and a better selection of stock. Some respondents said that we should make more use of technology to reduce costs.

    We did

    We used your feedback to develop a new strategy for the Library Service.

    Feedback Updated 21 November 2011

    We asked

    What you wanted from a modern public library service.

    You said

    That libraries should do more to promote reading and literacy especially amongst children and young people. You also said you wanted improved accessibility, longer opening hours and a better selection of stock. Some respondents said that we should make more use of technology to reduce costs.

    We did

    We used your feedback to develop a new strategy for the Library Service.