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We asked
We asked for your input in order to help shape the council’s new Data Charter, including your views on the council’s processing of personal data; our open data; and what makes a good customer information request service.
You said
We received 22 responses to the online questionnaire.
73% of respondents had used the council’s information services.
Around a third of all respondents had submitted an FOI request to the council at some point.
Suggestions and comments related to the new Data Charter included:
- Making sure older and digitally excluder residents can access data - for instance in libraries
- I would like to be able to understand the structure of the council.
- it might be worth considering whether you could publish statutory returns teams send to Government Departments
- I would like to review the underlying data teams use to back up their consultation proposals, so would be good if that data was available on the portal and flagged/tagged in some way/linked to Engage Barnet
- Comparisons to other, equal-sized boroughs
- If the charter is too restrictive or authoritative and it could hinder democracy and allow Barnet departments to hide behind The Charter.
- Adequate training of staff so they fully understand how to keep people's data safe and private
- Important to look at from the residents viewpoint.
- No single person employed by Barnet should have the power to exercise complete control over its data.
- Making sure older and digitally excluder residents can access data - for instance in libraries
- I would like to be able to understand the structure of the council.
- it might be worth considering whether you could publish statutory returns teams send to Government Departments
- I would like to review the underlying data teams use to back up their consultation proposals, so would be good if that data was available on the portal and flagged/tagged in some way/linked to Engage Barnet
We did
We have reviewed the responses and these, along with results from related focus groups, will be incorporated into a final report that will inform the final Data Charter, which we aim to publish early in the 2025/26 financial year.