We asked, you said, we did

We asked

We asked for your views on our proposed 19-25 SEND Travel Assistance Policy. We have been reviewing our policies to make them clear, and easy to understand for people who are thinking about or applying for transport.

You Said

A total of 15 participants provided feedback on the policy. All feedback received has been taken into account when finalising the policy.

We did

We will continue to ensure all policies allow for exceptions whilst taking into consideration the importance of independence where possible.

We recognise that individualised support is essential, and our policy will ensure that alternatives to ITT travel arrangements are in place for those who have been assessed as needing them.

Safety remains a priority, and we will continue to conduct individual assessments, taking into account each young adult’s needs and personal circumstances. Risk assessments will take these factors into account to ensure that travel arrangements offered are safe for each individual.

We recognise we need to consider transitions and ensure families have information about any key changes in advance.

We will organise workshops where parents, carers, and young adults can provide feedback on the travel assistance services and participate in discussions about potential improvements.

You can read the full results here and the key changes here.