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We asked
We sought your views on our proposed 16-19 SEND Travel Assistance Policy. Our goal is to make our policies clear and easy to understand for those considering or applying for transport. The policy for this age group included the most proposed changes, with an emphasis on promoting independence where possible and preparing young people for transitioning into adulthood, in regard to the travel assistance options available.
You said
A total of 25 participants provided feedback on the policy. All feedback was taken into account when finalising the policy. Key feedback included:
- concerns about the criteria for exceptional circumstances not being clear and understandable
- unclear criteria for the information that will be considered for discretionary decisions.
We did
To prepare families for any transitions and key changes, the policy has been signed off ahead of the statutory deadline of 31 May 2025. The policy will be published for the public before the 31 May 2025 deadline.
We recognise the need to consider transitions and ensure families have information about any key changes in advance.
Feedback regarding exceptional circumstances and discretionary decisions has been taken into consideration. Additional guidance and an FAQ will be drafted and issued alongside the revised policy. We will collaborate with the Barnet Parent/Carer Forum and the SEN Transport User Group to produce the additional guidance.
We will continue to ensure all policies allow for exceptions, taking individual circumstances and needs into account, whilst emphasising the importance of independence where possible.
Safety remains a priority, and we will conduct individual assessments, taking into account each young adult’s needs and personal circumstances. Risk assessments will ensure that travel arrangements offered are safe for each individual.
We will organize workshops where parents, carers, and young adults can provide feedback on the travel assistance services and participate in discussions about potential improvements.
You can read the results and key changes here.
The proposed policy can be found here.