Consultation on the outcomes of a review of prevention and early support services for adults

Closed 11 Jan 2017

Opened 28 Nov 2016

Feedback Updated 4 Apr 2017

We Asked

We asked for your views on the outcomes of a review of prevention and early support service for adults. We wanted to know what residents and interested parties thought of our proposals on the future provision of the following services:

  • Support Planning and Brokerage (delivered by Inclusion Barnet)
  • Wellbeing Services (delivered by Chinese Mental Health Association)
  • Mental health project (delivered by Barnet Asian Women’s Association)
  • Community Arts Project (delivered by Community Focus)

The consultation ran from the 28 November 2016 – 10 January 2017 with an online questionnaire (anonymous responses) being available during this period on the council’s Engage Barnet website available to all stakeholders. A consultation document was available as well as an easy read version. Alternative formats were available on request. The council promoted the consultation via a range of channels including letters and mailing out consultation packs, emails, phone calls, a press release and posters are the service locations. Service users and their carers and families were offered the opportunity to attend a face-to-face group discussion or 1-2-1 face-to-face or telephone conversations to provide feedback. Language interpretation was available where this was required or requested.

You Said

In total 204 responses were received throughout the duration of the consultation.

Residents raised a number of concerns about the impact of the proposals on people accessing support such as the ability of adult social care to respond adequately to need, the cultural appropriateness of alternative provision, accessibility of alternative provision and concerns about the financial implications for individuals.

Please read the full consultation report for further information.

We Did

The council has recently undertaken a large scale piece of work to change social care practice to a strengths based model for assessments and reviews. This change will help to make sure that we work with clients to help them achieve their aspirations.

We allocated funding to support the transition of service users to new provision. Comments received during the consultation shaped the allocation and use of this transition funding to ensure that alternative provision is suitable for people from the Chinese community.

We have been supporting organisations affected by the proposals to develop their service models.

We have worked with providers to ensure that, where necessary, service users are able to safely transition to alternative provision. We have worked with Chinese Mental Health Association and Barnet Asian Women’s Association to ensure residents have transitioned to the Wellbeing Hub which has included service and staff development. We will continue to monitor uptake of alternative provision. 


Across the country, adult social care is under growing pressure. The amount of money available for councils to spend has reduced and will continue to reduce over the coming years. There is also growing demand for adult social care services.

To help address these challenges, the council has already changed its adult social care services to make sure they provide better quality, are more effective and deliver the best possible value for money. 

However, the council is approaching the limit of savings that can be achieved through providing services more efficiently. 

We, like many other councils, are moving away from funding universal services to focussing on those organisations which can show clear evidence of providing targeted support for those at risk of their care and support needs escalating. 

In the light of these changes the council has now conducted a review of all its prevention and early support services for adults to ensure that they: 

  • are performing as well as they can
  • are aimed at people who need them most 
  • are based on evidence of the best types of prevention services.
  • provide maximum value for money 
  • do not duplicate other services available
  • focus on preventing the things that we know increase people’s need for services, such as being isolated. 

On 10 November 2016, the Adults and Safeguarding Committee considered a paper which provided the outcome of this reviews and proposals for their future provision.

We are now seeking your views on our proposal’s. We have provided further information on our proposals in our consultation document here,  and you can read the full Committee full paper here

Why We Are Consulting

We want to know what residents and interested parties think of our proposals on the future provision of the following services: 

  • Support Planning and Brokerage (delivered by Inclusion Barnet)
  • Wellbeing Services (delivered by Chinese Mental Health Association) 
  • Mental health project (delivered by Barnet Asian Women’s Association) 
  • Community Arts Project (delivered by Community Focus) 

What Happens Next

The consultation has now closed. 

We would like to thank everyone who took part and provided the 204 responses via the online questionnaire or through 1-2-1s and focus group discussions.

The feedback we received was considered by Barnet Council’s Adults and Safeguarding Committee on 23 January 2017 (item 10) where a final decision was made on the proposals.

We have given further feedback here, under ‘We asked, You said, We did’.  We have been working with the providers and service users to inform them of the final decision and next steps.

You can read the full findings from the consultation in this report.



  • All Areas


  • Voluntary groups/organisations
  • Black and minority ethnic groups
  • Women
  • Service users


  • Voluntary sector
  • Health and well being