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Consultation on changing the way we deliver and organise adult social care in Barnet

This consultation has now closed.

Overview

Across the country, adult social care is under growing pressure. The amount of money available for councils to spend has reduced and will continue to reduce over the coming years. There is also growing demand for adult social care services. To respond to these challenges, the council needs to find more and better ways to help people to stay healthy and well, to regain their independence after illness or injury, and to make greater use of the support that their family, friends and the local community can give them.

The council has already discussed a range of options with stakeholders to help develop the proposals outlined in this consultation. We are now seeking your view on:

a new way of delivering adult social care in Barnet that will help people to stay well, to recover quickly from illness or injury, and to draw upon the support that their family, friends and the local community can give them; and

  • a new way of organising our adult social care services, that supports the new way in which we want to deliver these services. We have short listed three potential options for how we organise the service:
  • Option A - keep the adult social care service within the council
  • Option B - create a shared service with one or more local NHS organisations
  • Option C - establishing a public service mutual

More detail about each of these options is contained in the consultation document.

We want to hear the views of Barnet residents, service users, carers, representatives of the Voluntary and Community Sector, service providers and other interested stakeholders. Your feedback and ideas will help inform analysis of potential options and recommendations to the Adults and Safeguarding Committee in September 2016.

You can read further information on the new proposals in full in the consultation document here.

This consultation will play an important part in shaping our plans for securing the future of adult social care. We want to gather as many views as possible to ensure that service provision best meets the needs of service users.

Over the last year we have already engaged with some key stakeholder groups including holding meetings and workshops with people who use adult social care services, their carers, Adults and Communities Delivery Unit staff, local community and voluntary sector groups and service providers.

Through these sessions the proposals contained in this consultation have been developed, tested and refined. More detail about the input from stakeholders and the development of the proposals can be found in the Strategic Outline Case (which was considered by Adults and Safeguarding Committee in November 2015) and in the Outline Business Case (considered by Adults and Safeguarding Committee in March 2016).

We now want to give everyone the opportunity to have their say on the proposals, in particular we want to hear your views on:

the proposal for a new way of delivering adult social care; and

the three shortlisted options for the way in which adult social care services should be organised.

What happens next

The consultation has now closed.

We would like to thank everyone who took part in the consultation, without whose valuable input the consultation would not have been possible.

You can see how we have acted on the results under 'We asked, You said, We did'.

Overview

Across the country, adult social care is under growing pressure. The amount of money available for councils to spend has reduced and will continue to reduce over the coming years. There is also growing demand for adult social care services. To respond to these challenges, the council needs to find more and better ways to help people to stay healthy and well, to regain their independence after illness or injury, and to make greater use of the support that their family, friends and the local community can give them.

The council has already discussed a range of options with stakeholders to help develop the proposals outlined in this consultation. We are now seeking your view on:

a new way of delivering adult social care in Barnet that will help people to stay well, to recover quickly from illness or injury, and to draw upon the support that their family, friends and the local community can give them; and

  • a new way of organising our adult social care services, that supports the new way in which we want to deliver these services. We have short listed three potential options for how we organise the service:
  • Option A - keep the adult social care service within the council
  • Option B - create a shared service with one or more local NHS organisations
  • Option C - establishing a public service mutual

More detail about each of these options is contained in the consultation document.

We want to hear the views of Barnet residents, service users, carers, representatives of the Voluntary and Community Sector, service providers and other interested stakeholders. Your feedback and ideas will help inform analysis of potential options and recommendations to the Adults and Safeguarding Committee in September 2016.

You can read further information on the new proposals in full in the consultation document here.

This consultation will play an important part in shaping our plans for securing the future of adult social care. We want to gather as many views as possible to ensure that service provision best meets the needs of service users.

Over the last year we have already engaged with some key stakeholder groups including holding meetings and workshops with people who use adult social care services, their carers, Adults and Communities Delivery Unit staff, local community and voluntary sector groups and service providers.

Through these sessions the proposals contained in this consultation have been developed, tested and refined. More detail about the input from stakeholders and the development of the proposals can be found in the Strategic Outline Case (which was considered by Adults and Safeguarding Committee in November 2015) and in the Outline Business Case (considered by Adults and Safeguarding Committee in March 2016).

We now want to give everyone the opportunity to have their say on the proposals, in particular we want to hear your views on:

the proposal for a new way of delivering adult social care; and

the three shortlisted options for the way in which adult social care services should be organised.

What happens next

The consultation has now closed.

We would like to thank everyone who took part in the consultation, without whose valuable input the consultation would not have been possible.

You can see how we have acted on the results under 'We asked, You said, We did'.

This consultation has now closed.
  • Feedback updated 17 October 2017

    7 months ago

    We asked

    We asked for your views on our proposals for:

    A new way of delivering adult social care in Barnet that would help people to stay well, to recover quickly from illness or injury, and to draw upon the support that their family, friends and the local community can give them.

    A new way of organising our adult social care services to support the new way in which we want to deliver these services. In our proposal we short listed three potential options for how we organise the service:

    We asked

    We asked for your views on our proposals for:

    A new way of delivering adult social care in Barnet that would help people to stay well, to recover quickly from illness or injury, and to draw upon the support that their family, friends and the local community can give them.

    A new way of organising our adult social care services to support the new way in which we want to deliver these services. In our proposal we short listed three potential options for how we organise the service:

    • Option A - keeping the adult social care service within the council.
    • Option B - creating a shared service with one or more local NHS organisations.
    • Option C - establishing a public service mutual (an organisation that has left the public sector but continues to deliver public services).

    An online questionnaire was published on Engage Barnet together with a consultation document which provided detailed background information about the councillor’s budget setting process and the financial challenges the council faces. Paper copies and an easy read version of the consultation were made available on request. Three consultative events were also held with groups of stakeholders.

    You said

    A total of 72 questionnaires and responses were completed by the public, interested groups and statutory bodies. 45 stakeholders attended the consultative events.

    The majority of respondents supported the proposals for a new way of delivering adult social care in Barnet, including a strengths-based approach, use of hubs for assessments, and proposals for a collaborative approach with the community and voluntary sector. Most respondents also thought that extending the information and advice the council provides about access to adult social care support would be effective. However, only 42% of respondents thought that introducing new online services would be effective. Comments included concerns about online information not being suited to older people, those who have serious or long term sickness, those with learning disabilities and the visually impaired.

    In response to the proposals for a new way of organising our adult social care services, option A (keeping the service within the council) had the highest level of support in the public consultation, with 50% of respondents supporting it. 41% of respondents supported option B (a shared service with one or more local NHS organisations). Option C (a public service mutual) was the least popular of the short listed options - 63% of respondents said they were opposed to this option.

    We did

    The qualitative responses to our proposals for a new way of delivering adult social care identified important areas which we have taken into account when implementing the approaches, such as ensuring that home visits are still available for those who need them.

    Work to further develop assessment hubs, strengths-based practice and the mental health enablement pathway will include a co-design approach with staff and residents and take into account the consultation feedback. The work will also be coordinated with the Councillor’s Customer Access Strategy and Digital Inclusion Strategy, to ensure that everyone in the borough who is capable of being online is supported to get online and that there are special access arrangements in place for those who cannot use self-service.

    Because of the feedback from consultation, the risks and the minimal financial benefit, the Adults and Safeguarding Committee agreed that the public service mutual option would be no longer pursued as an alternative delivery model approach. A progress report on the development of the two remaining options was presented to the Adults and Safeguarding Committee in March 2017.